Privacy Policy
At OnePe AI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our platform, applications, and related services. By using OnePe AI, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you provide directly to us when you create an account, use our services, or communicate with us.
This may include:
Name and contact information.
Email address and account details.
Business information.
Billing and payment information.
Communication data connected through integrations.
Emails, messages, contacts, documents, and other content processed through the platform.
Information you provide while contacting customer support.
We may also automatically collect technical information such as:
Browser type and device information.
IP address.
Login activity.
Usage data and feature interactions.
System performance information.
This information helps us provide, maintain, and improve OnePe AI.
How We Use Your Information
We use the information we collect to:
Provide and operate the OnePe AI platform.
Manage your account and workspace.
Process payments and subscriptions.
Provide AI-powered automation and communication features.
Improve platform performance and user experience.
Monitor security and prevent misuse.
Provide customer support.
Communicate important updates regarding your account or services.
We only use your information for legitimate business purposes necessary to provide and improve our services.
AI Data Processing
OnePe AI includes AI-powered features that help generate responses, automate workflows, and improve communication processes.
To provide these features, certain data may be processed through third-party AI service providers.
This may include:
Email content.
Messages.
Documents.
Business information provided for AI context.
Instructions or prompts submitted by users.
AI providers are used only to provide requested functionality.
Your data is not used to train shared public AI models or improve third-party AI systems for unrelated users.
We encourage users to review AI-generated content before using it for important business communication.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited information only with trusted service providers required to operate OnePe AI, including:
Payment processors for subscription billing.
AI service providers for AI-powered features.
Infrastructure and hosting providers.
Security and monitoring services.
These providers are only permitted to process information necessary to provide their services and are required to maintain appropriate security measures.
We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of OnePe AI, our users, or others.
Data Security
We take reasonable technical and organizational measures to protect your information.
Our security practices include:
Encryption of sensitive data at rest.
Secure data transmission using encryption in transit.
Secure authentication mechanisms.
Access controls and permission management.
Protection against unauthorized access.
Regular security reviews and improvements.
While we work to protect your data, no online service can guarantee absolute security.
Your Rights (GDPR)
If you are located in the European Union or European Economic Area, you may have rights regarding your personal data, including:
Right to access your personal information.
Right to correct inaccurate information.
Right to request deletion of your data.
Right to restrict processing.
Right to receive your data in a portable format.
Right to object to certain processing activities.
To exercise these rights, please contact us through our support or contact channels.
We will respond to requests according to applicable privacy laws.
Data Retention
We retain your information only for as long as necessary to provide our services and fulfill legitimate business requirements.
Your data is retained while your OnePe AI account remains active.
If you delete your account:
Your account information will be scheduled for removal.
Data may be retained for up to 30 days for recovery, security, or legal purposes.
After this period, your data will be permanently deleted unless retention is required by law.
Cookies
OnePe AI uses cookies and similar technologies to improve your experience.
We use:
Essential Cookies
These cookies are required for basic platform functionality, including:
Authentication.
Login sessions.
Security features.
Account access.
Analytics Cookies
These cookies help us understand how users interact with the platform, allowing us to:
Improve features.
Analyze usage patterns.
Optimize performance.
You can control cookie settings through your browser preferences.
For privacy inquiries, contact us through our Contact page.
Questions about your data? Contact our privacy team
